Can we customise the Social Wall?

Yes! You can add your logo which will be displayed in the bottom-left corner of the Social Wall. Once your logo is added the Big Screen Social logo will be displayed in the bottom-right corner of the Wall.

You can now also change the colour-scheme of the Wall to match your own brand colours.

And, when you set-up your Wall/s, you can change the wording displayed at the very top of the screen (default text: “See your posts here! Use hashtag #_________ to get involved.”)

If you’d like to chat to us about further personalisation and customisation, please do get in touch with the Big Screen Social Team

How long does a Twitter Wall last?

If you’re using the Free Package, your Wall will be active for just 3 hours and you won’t be able to set another Wall up until 24 hours after the first Wall has expired.

If you’ve purchased the Event Package once you activate a Wall it will be live for 24 hours. If you wish to run the Wall for more than 1 day at a time, you will need to purchase more credits after logging into your dashboard and you will need to set up a new wall for each 24 hour period once the previous Wall has has finished.

If you’ve purchased the Venue Package you will have unlimited use of a Wall. Please note that with this package you can only have three Walls active at any one time.

Please note that you won’t be able to activate a Wall without purchasing at least one credits or signing up for the monthly unlimited package.

To what level can the content be moderated?

You can remove all posts generated from a specific Twitter Account. You can moderate it to not show specific words and it’s also pre-moderated not to show any swear words etc.

Can we add our branding to Big Screen Social?

You can add your own logo to the bottom of the screen. Once added, your logo will show on the bottom left and the Big Screen Social logo will be presented on the bottom right.

You can also change the background and text to suit your own brand or colour scheme.


How often are the posts shown?

That’s entirely up to you! When you purchase a package for Big Screen Social you’ll receive a unique log-in which will give you access to your own dashboard. Within the dashboard there’s an option to:

  1. Set the duration of time that tweets are displayed
  2. Set how often the background changes
  3. Set how quickly the background tiles change

We recommend that tweets are set to no less than 30 seconds per post to ensure viewers have chance to see and read the messages on screen.